Records & permits information system
Regista
Every case, permit and approval on one traceable record.
The problem
What it solves.
Public-facing services run on paper files and scattered spreadsheets. Applicants can't track progress, staff can't find records, and management can't report on coverage or backlogs.
Built for
Municipalities, regulators, licensing bodies and agencies that process high volumes of applications and records.
End-to-end workflow
A connected path, step by step.
Each stage produces what the next one needs — no re-entry, no reconciliation between disconnected tools.
Apply
Applications are captured at the counter, online or in the field with document and photo attachments.
Review
Cases route to the right officer with checklists, and missing information is requested and tracked.
Decide
Approvals, conditions and rejections are recorded with reasons and linked to the evidence.
Issue
Certificates and permits are generated, numbered and issued with a scannable verification code.
Report
Backlogs, turnaround times and coverage are reported by site, type and period.
Capabilities
What's inside.
Case management
A single file per applicant with documents, notes, decisions and a full status history.
Public status portal
Applicants check progress and verify issued documents with a reference number.
Geospatial records
Link parcels, properties and locations to cases and display them on a map.
Configurable forms
Application forms, checklists and fee rules are configured per service type.
Results in production.
83%
reduction in search time
9 days
average turnaround, from 31
120K
records migrated
In the field
Where it's deployed.
Have a system that needs building?
Tell us what the work looks like today. We'll come back with an approach, a rough scope and where to start.